Rank Math — > Google Site Kit

Hello,

Thank you for contacting us, and sorry for any inconvenience that might have been caused due to that.

Please follow the steps below to fetch updated data from Google:

1. Head over to WP Dashboard > Rank Math > Tools & Status > Database Tools and click the Rebuild Index button. This is the first process before you will update the data manually.

Ensure that you have enabled advanced mode to see the Database Tools tab.

2. After that, head over to WordPress Dashboard > Rank Math > General Settings > Analytics tab, click the Delete Data button and then click the Update Data Manually

3. This will start the new data fetch from Google. You can reload the page to see the notice related to the import process.

4. Once the process is complete. Please re-check the Analytics page and all the data should be showing up correctly.

Following the above steps should fix the issue.

You can refer to this guide for reference: https://rankmath.com/kb/zero-search-traffic-error/

However, if it does not, please check if there is a pending Scheduled Action by heading over to WordPress dashboard > Tools > Scheduled Actions > Pending or you can try visiting the following URL:

https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending

Then Run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.

This is how it should look like:

Once done, please allow Rank Math a while to fetch data from Google, and you should be able to see the updated data.

You might see other actions that are scheduled to RUN as well; it is quite normal, and you don’t have to worry.

Let us know how that goes.

Thank you.

Hello,

In this case, please follow the steps below to create a troubleshooting log so that we can check the issue further:

Step #1.
First, add the following filter to your website:

add_filter( 'rank_math/analytics/log_response', '__return_true' );

Here is a guide you can follow to add the filter:
https://rankmath.com/kb/wordpress-hooks-actions-filters/

Step #2.
After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending

Step #3.
When some actions have completed running, please check the Analytics log under /wp-content/uploads/rank-math and share that with us.

You can use a tool like Dropbox/Pastebin for debug log files and share the generated links here.

Looking forward to helping you.

Hello,

We might need to take a closer look at your website to investigate this further. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the plugin below to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

No, although if you wish to have full analytical insights, you do. The Free version still allows you to connect to your Google Analytics, but advanced tracking stats are only for PRO.

The free version of Rank Math can connect to your Google Search Console and display essential data such as clicks, impressions, and keyword positions. However, the PRO version unlocks advanced analytics, including daily data updates, Google Analytics integration, AI search traffic insights, Rank Tracker, Index Status, and detailed post and keyword-level reports.

You can explore more about these advanced features here: https://rankmath.com/kb/analytics/

Don’t hesitate to get in touch with us if you have any other questions.