Hello,
I’m sorry to hear that you’re facing issues with your meta description not saving in Rank Math’s SEO snippet when updating a post. This could be due to various reasons, such as plugin conflicts or JavaScript-related errors.
To troubleshoot this issue, you can follow these steps:
-
Check for Plugin Conflicts:
Plugin conflicts can sometimes prevent the SEO metadata from being saved. You can refer to our knowledge base article on checking for plugin conflicts to resolve this issue.
-
Identify JavaScript Errors:
JavaScript-related errors can also cause problems with saving SEO metadata. You can diagnose JavaScript errors by following the steps outlined in our guide on diagnosing JavaScript errors.
If after following these steps the issue persists, you can open a support ticket in our Rank Math support forum here. Our support experts will investigate the problem further and assist you in resolving it.
Thank you for bringing this concern to our attention. If you need any further assistance, please feel free to reach out.
Sources:
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
For initial troubleshooting, please check if you are using a Firewall as it may prevent saving the changes. If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
For more information on this issue, you can follow this guideline: https://rankmath.com/kb/meta-data-not-saving/
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
