I will ask my managed hosting support to create a staging site. I’ll get back to you when it’s ready.
Hello,
Sure, let us know how this goes.
Meanwhile, please don’t hesitate to contact us anytime if you have other questions to assist you further.
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
staging-solobusinessmind.com has been set up, and I have created a new temp user as shown in sensitive data.
😉
Richard
Hello,
The issue is related to the EditorsKit plugin. If you disable it, the FAQ block works fine. Please get in touch with the EditorsKit support and inform them about the issue. They might already have a solution for this.
Please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
What is happening with this please?
Hello,
It seems you missed our last reply here: https://support.rankmath.com/ticket/rank-math-faq-block-not-working/page/2/?view=all#post-928332
We found the EditorsKit plugin was causing the conflict.
Don’t hesitate to let us know if you need our assistance with anything else.
I appreciate that someone is trying to help. But there is no progress yet despite giving access as requested. What is happening please? The problem still exists.
Hello,
Thank you for your patience. We recommend following up with the EditorsKit support team regarding this issue, as they may need to update or resolve the conflict. Unfortunately, we cannot make changes to their plugin directly.
Please let us know if there’s anything else we can assist you with.
Sorry, I missed replies on page 2. I’ll follow up with Editor’s Kit.
I have contacted Editors Kit support and await a reply.
However, here’s what I don’t understand:
Editors Kit has been at release 1.40.6 for some time.
The problem shows up after recent Rank Math updates.
Looking at Editors Kit with RM 1.0.232 activated, the RM blocks show in Editors Kit.
Looking at Editors Kit in the 2 more recent RM updates, the RM blocks do not show in Editors Kit.
Since Editors Kit hasn’t changed while Rank Math has, is this really an Editors Kit problem?
Please excuse my ignorance.
😉
Richard
Hello,
While EditorsKit hasn’t changed, the recent updates to Rank Math introduced compatibility changes that affect how our blocks interact with third-party plugins like EditorsKit as we aim to ensure our blocks are compatible with the core block editor.
We recommend continuing to follow up with EditorsKit support, as they may need to address this compatibility issue in a future release.
With that said, we also have shared this with our development team to know their take on this.
Please also renew your staging site’s login as it is currently disabled.
Looking forward to hearing back from you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Thank you for your persistence. I still await a response from EditKit. I have also added a new login to the sensitive data area, set up for 1 week.
😉
Richard
Hello,
We recently migrated the Blocks code to blocks.json which is recommended and needed in WP v6.7 + and this could be the origin of this conflict;
https://developer.wordpress.org/block-editor/reference-guides/block-api/block-metadata/#benefits-of-using-the-metadata-file
The reason this issue happens is, the block javascript from the FAQ block doesn’t execute because of the errors from the EditorsKit plugin.
There are also other errors from the EditorsKit plugin, that happen before the FAQ Block’s ( see image below ),
and we think that the EditorsKit plugin team, should update the plugin, to work well with the recent API improvements in WordPress Core.
Let’s wait for a response from your recently EditorsKit submitted query and see what information we can work with after that.
Thank you.
