rank math error undefined

#165881
Viewing 12 replies - 1 through 12 (of 12 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please let us know and we will further investigate this.

    We are looking forward to helping you.

    issue is still same i have share cpanel and Wp login details please check it

    Hello,

    Thank you for that additional information, and sorry for the delay.

    From your screenshot, it seems that you’re getting an internal server error upon using Google’s instant indexing plugin, and normally, 500 errors are server errors. Could you please get in touch with your host and seek their help in checking the kind of errors that are reported on the error log?

    You can also try setting up the Indexing API again. Here is a tutorial for your reference:
    https://www.youtube.com/watch?v=tEmcwCc73Mc

    I hope that helps. Thank you, and looking forward to your update.

    i have done same as you show me in video but issue is still same i have no idea how to fix instant indexing

    Anas
    Rank Math business

    Hello,

    Did you follow all the instructions in the video tutorial shared by my colleague?

    Please remove the Instant indexing plugin completely and try setting it up again.

    This is a tried and tested method and we are certain that those instructions work.

    Could you please enable debugging on your site by following the steps on the link below and let us know the kind of errors that are logged on the debug.log file:
    https://wordpress.org/support/article/debugging-in-wordpress/

    You can also get in touch with your web host, they can help you locate the error log.

    Looking forward to helping you. Thank you.

    you can cPanel info with you can you do this for me please as hosting support not help with this i share Sensitive Data

    Hello,

    Thank you for the follow-up, and sorry for the delay.

    Could you please confirm if you have already tried setting up the plugin again from the start?

    We wanted to further check your site and cPanel as well, but it seems that none of the login credentials are working.

    Thank you, and please don’t hesitate to contact us anytime if you need further assistance.

    I have updated theme and everything but whenever I update the post this error happens: “There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress.”
    And when I use wp debugging it shows problem is with instant indexing and nothing else probably there is something wrong with crons I guess.

    You can also go to post and click any post then Edit just without do anything just update post and see issue that showing cos of Rank math

    here is sample you can see

    When click update post https://imgur.com/zZPyXvb

    After update its showing this: https://imgur.com/W8XCHqv

    Anas
    Rank Math business

    Hello,

    I have checked your site and there is a Fatal Error related to indexing API.

    We are aware of the issue and our devs are already working on updating the guzzlehttp. We will inform you as soon as we have any updates on this.

    Thank you so much for your patience in the meantime.

    issue solved and Fixed Thanks All of you

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)

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