rank math doesn’t recognize my H1

#212348
  • Resolved Maxime

    4 years, 6 months ago

    Rank Math free

    hello,
    I use Rank math for a while now, and for the first time i have an h1 error that i can’t fix.

    I’ve been checked all my pages and i’m sure that i have h1 on it, but analyse doesn’t find it

    Do you know what is the problem?

    Regard

Viewing 8 replies - 1 through 8 (of 8 total)
  • Prabhat

    4 years, 6 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us and we regret the inconvenience caused.

    When I first visited your website, the website returned a blank white page.

    I also tested your website with our External SEO Analyzer and I was able to replicate the issue.

    Please head over to your WordPress admin area > Rank Math > Status & Tools > Database tools > Flush SEO analysis data and Remove Rank Math Transients, then perform SEO analysis again.

    Remove transients

    Please note that some options are only available when you enable the Advanced Mode in Rank Math. If it’s not showing, you must have chosen to use the Easy Mode. Please follow the steps in this link to switch to Advanced Mode:
    https://rankmath.com/kb/advanced-mode/

    Please let us know if the issue is fixed or it still persists.

    Looking forward to your update.

    Thank you.

    Maxime

    4 years, 6 months ago

    Rank Math free

    Sorry, blank page was a cache issue, i fixed it.

    I deleted transient, but still have the same issue

    Prabhat

    4 years, 6 months ago

    Rank Math agency

    Hello,

    Thanks for your reply.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Maxime

    4 years, 6 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Maxime

    4 years, 6 months ago

    Rank Math free

    i sent you ftp info 😉

    Ankit

    4 years, 6 months ago

    Rank Math business

    Hello,

    Thank you for reply.

    Please kindly check the SEO analysis report. The Fresh report is generated, and now it’s no longer showing the errors related to <h1> tags. There has to be some cache issue, which seems to be fixed now.

    Please see the screenshot for your reference:
    https://ibb.co/ynD8rGX

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Maxime

    4 years, 6 months ago

    Rank Math free

    Ok cook, thank you for you help 😉

    Jeremy

    4 years, 6 months ago

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

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