Rank math doesn’t appear when I want to add a post

#1059102
  • Resolved SPORTY STITCHES
    Rank Math free

    had installed and used rank math for sometime now but I noticed a few days ago that now it doesn’t appear when I want to add a post. Kindly help

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    We apologize for the issue you are facing with Rank Math not appearing when you want to add a post. This can happen if the Meta Box is disabled for the post type you are trying to use. Here are some steps you can follow to enable it:

    1. Navigate to Titles & Meta Settings: Go to Rank Math SEO → Titles & Meta from your WordPress dashboard.
      Navigate to Titles and Meta Settings

    2. Select the Post Type/Taxonomy: On the left-hand side, select the post type (like Posts or Pages) where you want the Meta Box to appear.
      Select Post Type/ Taxonomy

    3. Enable Add SEO Controls: Scroll down and locate the Add SEO Controls option, then enable it.
      Enable Add SEO Controls option

    4. Check Your Post Type: After enabling it, check again by creating a new post. If you are using the Block Editor, look for the Rank Math SEO icon at the top-right corner. If you are using the Classic Editor, scroll down to find the Meta Box.
      Rank Math SEO icon in the Block editor
      Rank Math Meta Box in Classic Editor

    If you still do not see the Meta Box after following these steps, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for raising this concern!

    Sources:
    Why Rank Math’s Meta Box is Not Showing? » Rank Math

    I have followed all the steps above but the rank math still doesn’t appear

    Hello,

    This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.

    Here’s a guide for troubleshooting further if the issue persists:
    https://rankmath.com/kb/check-plugin-conflicts/

    You can also follow the steps in this video:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section. If you want, you can use the plugin below to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Upon checking your site, it seems that you have removed or accidentally unpinned the Rank Math options in the toolbar.

    Please refer to the screencast on how to show Rank Math again by pinning it on the toolbar.

    Hope that helps.

    SPORTY STITCHES
    Rank Math free

    The problem persists even after trying all the recommendations provided. I haven’t had an issue with it until yesterday when it suddenly disappeared. Kindly help

    Hello,

    We are still able to access the Rank Math metabox on the edit area of your posts.

    Please refer to the screencast in the sensitive data section. We also added a link to the Coca-Cola and Cane Sugar post edit area, where we have pinned the Rank Math metabox.

    We hope this helps. Please let us know if you have further questions or concerns.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Rank math doesn’t appear when I want to add a post’ is closed to new replies.