Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We have identified this issue recently and it’s related to the fact that your focus keyword has an ampersand and our plugin is having issues properly detecting those.
​​​​​​​Our team is currently working on a fix and we hope to release it fairly soon.
Thank you for your patience and understanding with this matter.
Hi Miquel,
Thanks, this makes sense, thanks for fixing this in next updates.
I removed the ampersand and score go up as they should now.
Have a great day,
Annie
Hello,
We’re glad that removing the ampersand helped.
We will notify you once a fix for the issue is available.
Please feel free to get in touch if you require any further assistance.
Thank you.
Hello,
You’re very welcome.
Please feel free to get in touch if you require any further assistance.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
