-
Hello,
I have problem with Rank Math plugin: https://wordpress.org/support/topic/rank-math-do-wrong-redirects-for-categories/
Plugin dont allow me to change name of URL in categories in cloned website and in main website it sometimes (every few days) broke my URL links and then menu does not work. I am tryed to find where is problem and finally I am find problem in Rank Math. When Rank Math is disabled, then it works fine. I am using YoastSEO for many years and then I am changed it to Rank Math. I was very satisfied with this plugin but this is for me big problem. It make my sites non-functionaly 1-2 times per week. I think that problem is that Rank Math is not compatible with LiteSpeed server.
My websites:
pcdiely.sk
pcdily.czBest regards
Peter Rusnak
-
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
You must be logged in to reply to this ticket.