Rank Math Disappeared from my Blog

#953569
  • Contratiempo CAMEI

    3 days, 16 hours ago

    Rank Math free

    Hello,

    I use Rank Math (free) for my blog posts. Today they disappeared. My co-worker programed the last post and everything appears fine from her computer (same account [admin]). We have the same access codes, but something happened in the last few hours (I have always done everything myself and have never had this issue).

    Rank math appears on the blogs edit page, but no information appears (I cannot edit the target word or see any of the recommendations) –and my coworker can (same account, different computer).

    Is there a button that disables Rank Math’s information on the blog?

    Thanks in advance for your help.
    Kindly,
    Daniela

Viewing 1 replies (of 1 total)
  • RankBot

    3 days, 16 hours ago

    Hello,

    We apologize for the issue you are facing with Rank Math disappearing from your blog posts. It sounds like a frustrating situation, especially since your co-worker can still access the information without any problems.

    There are a few things you can check:

    1. Browser Cache: Sometimes, browser cache can cause display issues. Try clearing your browser cache or accessing your blog from an incognito window to see if that resolves the problem.
    2. Plugin Conflicts: It’s possible that another plugin is conflicting with Rank Math. You can try deactivating other plugins temporarily to see if Rank Math’s features return.
    3. User Role and Permissions: Ensure that your user role has the necessary permissions to access all features of Rank Math. Since you mentioned both accounts are admin, this might not be the issue, but it’s worth checking.
    4. Rank Math Settings: Check if there are any settings in Rank Math that might have been changed inadvertently. You can navigate to Rank Math SEO → Dashboard and ensure everything is enabled as expected.

    If none of these solutions work, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

    Thank you for raising this concern, and we hope to resolve it quickly for you!

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

Viewing 1 replies (of 1 total)

You must be logged in to reply to this ticket.