Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We checked your account and we can confirm that the free AI credits already added to your account.
Please reconnect your website to your Rank Math account. To do that, navigate to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account.


Then, head over to WordPress Dashboard > Rank Math > General Settings > Content AI and refresh the credits. Here’s a screenshot for reference:

Once done, please go back to using Content AI and it should work without any issues.
If not, an error message should show up upon clicking the refresh icon or button. Please share that error message here.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.