Rank Math connects to Google Analytics not displaying website

#864389
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 3 months ago

    Hello,

    We apologize for the issue you are facing with Rank Math not displaying data from Google Analytics. It seems that there might be a problem with the connection or the tracking code implementation.

    To troubleshoot this issue, please follow these steps:

    1. Test Connections: Go to Rank Math SEO → General Settings → Analytics and click on the Test Connections option at the top right. A green signal indicates a valid connection, while a red signal indicates an issue.
      Test connections

    2. Check Tracking Code: Ensure that the Google Analytics tracking code is correctly added to your website. You can check for the measurement ID (G-XXXXXX) in the source code of your site. If you don’t see it, you may need to enable the Install Analytics code option in Rank Math’s Analytics settings.
      Install Analytics code

    3. Clear Cache: After making changes, clear your site’s cache and check again.

    4. Use Tag Assistant: Utilize Google’s Tag Assistant to verify if the correct Analytics code has been added to the frontend of your site.

    If the issue persists after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math

    Jeremy

    1 year, 3 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    To make sure that everything works correctly please go through this article to set up the Analytics module: https://rankmath.com/kb/install-google-analytics/

    If however, you are having challenges with this, then follow the steps below to fix it.

    1. Check to make sure that you have verified Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/

    2. Please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

    3. Then remove Rank Math’s access from Google Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

    4. Reconnect the Google account again to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.

    We hope this resolves the issue for you.

    If you still face any problems or have any questions, please let us know. We’re always here to help.

    RankBot

    1 year, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Rank Math connects to Google Analytics not displaying website’ is closed to new replies.