Rank Math Compatibility Issues With Gtranslate Plugin

#317721
  • Resolved Aquif

    3 years ago

    Rank Math free

    I am using the Gtranslate plugin. However, as per Gtranslate a piece of code from Rankmath is blocking their requests. I am unable to copy-paste the code as RankMath is blocking me for that

    Anyway, they have asked me to allow the below IP’s of Gtranslate

    5.135.107.105
    51.77.27.81
    51.255.131.149
    188.165.59.241
    5.135.84.192/28 (5.135.84.192 -> 5.135.84.207)
    5.196.175.152/29 (5.196.175.152 -> 5.196.175.159)
    51.77.198.96/29 (51.77.198.96 -> 51.77.198.103)
    51.77.240.240/29 (51.77.240.240 -> 51.77.240.247)
    51.178.161.64/28 (51.178.161.64 -> 51.178.161.79)
    51.254.166.184/29 (51.254.166.184 -> 51.254.166.191)
    51.254.225.112/29 (51.254.225.112 -> 51.254.225.119)
    54.37.112.80/29 (54.37.112.80 -> 54.37.112.87)
    54.38.96.32/29 (54.38.96.32 -> 54.38.96.39)
    54.38.227.216/29 (54.38.227.216 -> 54.38.227.223)
    135.125.33.0/29 (135.125.33.0 -> 135.125.33.7)
    146.59.186.16/29 (146.59.186.16 -> 146.59.186.23)
    193.70.68.136/29 (193.70.68.136 -> 193.70.68.143)
    217.182.147.96/29 (217.182.147.96 -> 217.182.147.103)

Viewing 6 replies - 1 through 6 (of 6 total)
  • Aquif

    3 years ago

    Rank Math free

    Any updates?

    Jeremy

    3 years ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Could you please specify which specific request Rank Math is blocking? You may paste the request path here https://pastebin.com/ and share the URL in the Sensitive Data section. Rank Math shouldn’t be blocking any other 3rd party plugins.

    Looking forward to helping you on this one.

    Aquif

    3 years ago

    Rank Math free

    https://pastebin.com/sB1zXhng

    PLease check the Code in Pastebin. According to Gtranslate some Firewall is doing a Robot Check and thus blocking requests from Rank Math. That’s the reason they asked to whitelist the above IP

    Azib Yaqoob

    3 years ago

    Rank Math business

    Hello,

    If you are using a Firewall, please whitelist this route:
    /wp-json/rankmath/v1/updateMeta

    Whitelisting the route should fix the issue.

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    I hope this helps. Looking forward to helping you.

    Aquif

    3 years ago

    Rank Math free

    I am not using Firewall, rather Rank Math’s Firewall is blocking Gtranslate plugin from accessing Rank Math’s Sitemap.

    You can recheck the code at https://pastebin.com/sB1zXhng in that context

    Miguel

    3 years ago

    Hello,

    Our plugin doesn’t come bundled with any firewall so if there’s a request being blocked on your website it’s not coming from Rank Math but rather any security plugin or firewall on your website.

    The only requests that your website would make to our website are via the SEO Analyzer and that has nothing to do with the sitemap.

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    2 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Rank Math Compatibility Issues With Gtranslate Plugin’ is closed to new replies.