Rank Math Code Install

#295495
  • Resolved Kathleen Raabe

    3 years, 2 months ago

    Rank Math free

    Hi – I am fairly new to Rank Math. I am running Elementor Pro with the “Hello Elementor Child” Theme activated. I have installed the Rank Math plugin on my Word Press Admin Page, and am having trouble confirming that my Google Analytics code has been installed on each of my pages by Rank Math. So far, Rank Math has been unable to track any analytics, and I have run the Setup Wizard several times. Currently in the Rank Math plugin on Word Press, under General Settings>Analytics, I am using Precision Proofing & Editing (universal) under the property dropdown. Can you help me ensure that the Google Analytics code has been properly installed so that Rank Math can report the analytics? Thanks in advance for your help!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Anas

    3 years, 2 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    I checked the page source, the Analytics tracking code is not present on the website.

    Rank Math currently only supports the Universal Analytics property.

    Please select the Universal Analytics(UA) property from the dropdown and enable the Install Analytics code option.

    Then, clear the website cache, check the page source, and search for gtag or UA-:
    view-source:https://yourdomain.com/

    I hope this helps.

    Looking forward to helping you.

    Kathleen Raabe

    3 years, 2 months ago

    Rank Math free

    I did have the Universal Analytics Property selected in the dropdown menu, and I had the Install Analytics Code option enabled already. Frustrated, I deleted the property and created a new one. Can you confirm that it is installed on the site properly now? I’m still not pulling anything up in the Analytics portion, although I have not actively publicized the site (probably not a lot to report). New Measurement ID: G-7E8F2TPG16
    New Stream ID: 3062549627

    Jeremy

    3 years, 2 months ago

    Hello,

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Kathleen Raabe

    3 years, 2 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Kathleen Raabe

    3 years, 2 months ago

    Rank Math free

    I’ve completed a backup and created the temporary login for Rank Math support. Please let me know if there’s anything else I can provide to you! Thanks in advance for all your help!

    Jeremy

    3 years, 2 months ago

    Hello,

    I can confirm that the Analytics Code is properly installed on your website as I can see the tracking code is view source.

    Upon checking your Analytics Dashboard, the data is still not coming in so I followed this guide to manually fetch the data from Google: https://rankmath.com/kb/delete-old-analytics-data/

    Please give the fetching process some time from a couple of minutes to an hour.

    Let us know how it goes and if you see the data.

    Looking forward to helping you with this one. Thank you.

    RankBot

    3 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Rank Math Code Install’ is closed to new replies.