Hello,
We apologize for the issue you are facing with Rank Math and Contact Form 7. It seems that there might be a conflict between the two plugins that is causing the contact form page to not display correctly when Rank Math is activated.
Here are a few steps you can take to troubleshoot this issue:
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Check for Plugin Conflicts: Deactivate all other plugins except for Rank Math and Contact Form 7 to see if the issue persists. If the page works, reactivate the other plugins one by one to identify which one is causing the conflict.
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Update Plugins: Ensure that both Rank Math and Contact Form 7 are updated to their latest versions. Sometimes, compatibility issues are resolved in newer updates.
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Permalink Settings: Go to Settings → Permalinks in your WordPress dashboard and simply click on Save Changes without making any changes. This can sometimes resolve issues related to page links.
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Check Theme Compatibility: Switch to a default WordPress theme (like Twenty Twenty-One) temporarily to see if the issue is related to your current theme.
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Error Logs: Check your server’s error logs for any messages that might indicate what is going wrong when Rank Math is activated.
If none of these steps resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further. Thank you for raising this concern!
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We checked your page and we can see it is working properly even when the Rank Math plugin is activated:
If you’re still facing any issues, please share a screencast with us by using a tool like https://loom.com so that we can check the issue further for you.
Looking forward to helping you.
Thank you.
Hello, yes, because I rebuilt this page from scratched and changed it’s url. Now it’s working:)
Hello,
Thank you for the update, we are glad to hear that your page is working again after rebuilding it and changing its URL.
The issue might have been a corrupt database entry related to that page.
Do you have any other questions or concerns that we can assist you with? Or, if your issue has been resolved, please let us know so we can mark this ticket as closed.
Thank you for choosing Rank Math.
Yes, it’s resolved. Thank you for your help!
Hello,
We’re delighted to hear that this issue has been resolved. We appreciate your feedback.
This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.
Thank you for choosing Rank Math and have a wonderful day!
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
