Rank Math causing 503 error

#40345
  • Resolved Joan

    4 years, 6 months ago

    Rank Math free

    Hi there,

    Over the last week or so, my website has been causing several random 503 timeouts.

    My developing team has been digging into it and they found out that Rank Math is using a lot and thereby maxing out the system resource available for my website and thus making it unable to respond quickly to requests.

    I could send you some screenshots where you can see Rank Math transactions.

    I wanted to ask: what is your opinion about this? Is this something that has been happening to other users as well?

    The reason I moved to Rank Math from Yoast was that yours was supposedly a much lighter plugin but doesn’t seem the case anymore.

    However, before switching back to Yoast, I wanted to know your opinion about it.

    Thank you very much in advance,

Viewing 6 replies - 1 through 6 (of 6 total)
  • Michael Davis

    4 years, 6 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I cannot say that this is something that we have come across before since each hosting environment is different. Could you please send over the screenshots along with a pastebin dump from Rank Math > Status & Tools > System Status > System Info so that we can advise further?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Joan

    4 years, 6 months ago

    Rank Math free

    Hi Michael,

    Thanks for your response.

    Actually, I raised this concern in a blogging FB group and there were a few people experiencing the same issue.

    Anyways, here you can see the screenshots:
    https://prnt.sc/rrzj38
    https://prnt.sc/rrzjml

    And here the Pastebin: https://pastebin.com/Fz3t6mtY

    Michael Davis

    4 years, 6 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    1). The first screenshot suggests that the Rank Math query to fetch search console data is a bit slow on your site. Is it an option to disable the search console module via Rank Math > Dashboard?

    2). You can also disable error reporting in the plugin to prevent the connection to api.rollbar.com by heading over to Rank Math > General Settings > Others > Usage Tracking

    Let me know if making these changes helps.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Claudia Tavani

    4 years, 6 months ago

    Rank Math free

    I am having the same issue.

    Joan

    4 years, 6 months ago

    Rank Math free

    Thanks for your reply.

    I deactivated those 2 options and will monitor it for the next couple of days.

    Cheers,

    Michael Davis

    4 years, 6 months ago

    Rank Math pro

    Hello Claudia,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Please attempt the suggested solutions above and let us know how it goes for your site too.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    RankBot

    4 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Rank Math causing 503 error’ is closed to new replies.