Rank Math can't see some kind of images - Support

Resolved Make Sp. z o.o.
4 years, 1 month ago

Rank Math free

Hi,
As I can see, there is a problem on my site with visibility of the images seen by RankMath SEO. SEO Analyse is able to see only a few of them. Sometimes plugin shows there are some images on my pages, then minute after that it shows theres not or only 1 or 2. I’ve already done troubleshooting mode with Health Checker plugin and it doesn’t show any results (there is no conflict between plugins or themes, RankMath still can see only a few images or sometimes not a single one). I use TheGem theme and Slider Revolution plugin on every single page and Slider Revolution elements are unseen all the time.

I was wondering if I should insert “custom field names” in RankMath settings (Sitemap setting), because TheGem image elements and RevSlider elements are custom elements, so they are not visible by API or TheGem images and RevSlider elements should be visible by RankMath SEO by default.

Thank for help, Damian Z.

Viewing 5 replies - 1 through 5 (of 5 total)

Jitendraa
4 years, 1 month ago

Rank Math pro

Hello,

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

Sorry for the issue you are facing.

You need to make sure you are using the latest version of all themes and plugins.

If still facing issues, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Make Sp. z o.o.
4 years, 1 month ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Michael Davis
4 years, 1 month ago

Rank Math pro

Hello,

Which images are not being analysed by Rank math? Are you adding the images via wordpress content editor or via third party tool? Please note not all plugins have integration to allow Rank math to analyze their content and some require that their dev team use our content analysis API: https://rankmath.com/kb/content-analysis-api/ to allow this.

If the content analysis is already added, please let us know. Please also share some of the URLs we need to check

Looking forward to helping you.

Make Sp. z o.o.
4 years, 1 month ago

Rank Math free

To be honest Rank Math can see none of my images… I’m adding images only throught WP Bakery Visual Editor and slider elements from Slider Revolution.

Michael Davis
4 years, 1 month ago

Rank Math pro

Hello,

The access provided seems to have expired, please update so we can look further into this.

Your sitemap seems to reflect the images just fine, please check the screenshot I have added in the sensitive section.

Looking forward to helping you. Thank you.

RankBot
4 years, 1 month ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Rank Math can’t see some kind of images’ is closed to new replies.