Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.
I’ve checked your site, and it seems that it is working fine. I’ve attached a screencast in the sensitive data section.
Please wait for the Divi builder to be loaded, and you will see the title and the score will load as well. You can also clear your website’s cache if it’s still not working on your end.
I hope that helps. Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
Hmm, in my computer it’s still not working.
Can you please check the screencapture? I’ve deleted all website caches.
https://uhaksangdam.com/wordpress/wp-content/uploads/2021/04/screenshot.png
Hello,
It is working fine on our end.
Could you please try in some other browser or in incognito mode?
Looking forward to helping you.
Hello,
I’ve already tried this with other browsers and in incognito mode, but it’s still not working.
Can you please check below 3 posts? These are same conditions.
1. https://uhaksangdam.com/nbcc-new-brunswick-community-college/
2. https://uhaksangdam.com/%eb%a0%88%eb%93%9c-%eb%a6%ac%eb%b2%84-%ec%bb%ac%eb%a6%ac%ec%a7%80-red-river-college/
3. https://uhaksangdam.com/mitt-manitoba-institute-of-trades-and-technology/
A difference between other posts and above 3 posts is that I used Divi builder for above 3 posts.
Hello,
Thank you for the follow-up, and sorry for the delay.
I’ve tried checking those pages, and it seems that they are also working fine on our end. Please see the screencast I’ve attached in the sensitive data section.
Could you please try refreshing/reloading the page and check if the issue still persists?
I hope that helps. Thank you, and looking forward to your update.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
