Rank math broke my Elementor widget panel

#41033
  • Resolved Valeria
    Rank Math free

    Good morning, as i installed rank math i’m not able to access Elementor widget panel (it loads forever), if i deactivate rank math it works again. If there’s not a solution, is there a way to deactivate seo tab on Elementor widget panel? If so, i could set rank math values in the classic editor and still be able to edit pages with elementor.
    I have very few plugins on my website, so i’m sure i don’t have other conflicts.
    I have the following plugins (all of them installed before rank math):

    • Elementor + Elementor pro + Table addons for Elementor
    • Max mega menu
    • Woocommerce
    • WPML package
    • HTML5 maps
    • Tablepress
    • Google Analytics for WordPress by MonsterInsights
    • Enable Media Replace
    • Duplicator
    • Cookie and Consent Solution for the GDPR & ePrivacy by iubenda
    • Coming Soon Page, Under Construction & Maintenance Mode by SeedProd
    • Better Search Replace
    • Before After Image Comparison Slider for Elementor
    • This topic was modified 4 years, 7 months ago by Valeria. Reason: Added sensitive data
Viewing 12 replies - 1 through 12 (of 12 total)
  • Todd
    Rank Math free

    Hi Valeria,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    The latest version of Rank Math works with the latest version of Elementor.

    In your list of plugins ago, can you please try and disable only the Table addons for Elementor plugin?

    That might fix the issue.

    If not, it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let me know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Ok i’ve done that and i’m sorry to inform you that the conflict is with WooCommerce Multilingual (last version, 4.8.0), and i cannot give up on that.
    It is 1 of the 5 plugins in the WPML package (WPML Multilingual CMS – WPML Media – WPML String Translation – WPML Translation Management – WooCommerce Multilingual).
    Can you do something about it?

    Thanks!

    Todd
    Rank Math free

    Hi Valeria,

    Sure, we would love to help in any way we can. Since that is a custom setup, it will take us a lot of time to replicate.

    We might need to take a closer look at the settings. Can you please include your WP logins in the designated Sensitive Data section?

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Please do not upgrade wordpress or woocommerce!

    Hello, i had to disable rank math because i have to do some minor changes to my website. I wrote you that the issue is WooCommerce multilingual, but now i think it was just the first conflict, because even if i deactivate it my widget panel it is still broke, so i think it’s the whole WPML package.

    If that’s the conflict, i have to switch to another seo plugin… But if i could just deactivate Rankmath/Elementor integration and manage Rankmath from the classic editor i can consider to use it.

    Hello,

    Please add following filter code in your theme’s functions.php file to remove the SEO tab from the Elementor Editor:

    https://rankmath.com/kb/filters-hooks-api-developer/#remove-seo-panel-elementor

    This will fix the loading issue.

    Please let us know when you finish editing so we can activate the Rank Math plugin and debug the issue.

    Looking forward to helping you.

    I can’t add that code, if i try i get this message:

    Le tue modifiche al codice PHP sono state annullate a causa di un errore alla linea 0 del file Unknown. Correggi e prova a salvare nuovamente.

    Exception thrown without a stack frame

    Todd
    Rank Math free

    Hi Valeria,

    Please add the code via FTP. If that is not possible, please install the free Code Snippets plugin and add the code in there.

    Hello,

    Thank you for contacting Rank Math today.

    Could you please add the access once again so that we can test this further?

    Looking forward to helping you. Thank you.

    ​​​​​​

    After a lot of debugging and troubleshooting between rank math and yoast i found out that the solution was the simplest one: increase server php memory limit.
    I can’t believe i lost two days on it!! Argh!
    By the way i found it out by opening a ticket to Elementor support (i’m a pro user) and that was their first suggestion, please consider it for similar cases, as we poor guys don’t spend too much moneys on hostings XD

    If i have questions about WPML integration i should open a new ticket? Do you have a “best practices” guide for multilingual websites?

    Thank you for your patience!

    HI Valeria,

    Thanks for the follow up.

    I am glad that you were able to fix this 🙂

    Please open a new ticket for the new question so that the info can be more helpful to the community.

    We are looking forward to helping you. Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)

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