Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
I’ve checked your latest post using Facebook Debugger Tool, but I’m not sure about the black page you are referring to. Also, Rank Math’s currently activated on your site upon checking.
Could you please share some details about the issue? You can share some screenshots using this tool as well.
Looking forward to helping you.
Thank you.
Looking at the FB Debugger, I see this warning:
The following required properties are missing: fb:app_id
How do I fix that?
Did you go to the page in question? https://www.facebook.com/azscienceteachers It’s totally black. Our website is fine, but not the FB page where the post was to have gone.
Hello,
I’m sorry for the confusion.
The black page you are referring to seems to be coming from your Facebook app settings for dark mode:
https://www.tomsguide.com/how-to/how-to-use-facebook-dark-mode-on-android-iphone-and-desktop
For the missing: fb:app_id warning, you can check this link for more information:
https://rankmath.com/kb/titles-and-meta/#facebook-app
I hope that helps.
Thank you.
1. The black page is NOT from the Facebook app settings. I use dark mode without issue on every other page I manage without problems. You should have noticed that there is a message in the center of the page that states “THIS PAGE ISN’T AVAILABLE RIGHT NOW”
2. The problem didn’t start until I tried to send an event to FB via RankMath.
3. Concurrent to the time I sent the event VIA RANKMATH I have not had access to the page.
Someone needs to work with me to solve the issue. Referring me on how to use FB dark mode is insulting. I need some actual help here.
Never mind, I solved the issue.
Hello,
I am glad that your issue has been resolved.
Please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
