Rank Math Broke Elementor

#1017424
  • Resolved Gian Luca

    5 months, 2 weeks ago

    Rank Math pro

    I just updated Rank Math and Elementor, and I noticed that the Elementor admin panel kept loading indefinitely. I tried deactivating the plugins one by one, and I found that the one causing the issue was actually Rank Math. When I deactivate it, Elementor works again, but as soon as I reactivate it, the problem comes back.
    Can you help me resolve this issue?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Ike

    5 months, 2 weeks ago

    Hello,

    Thank you for contacting us. We apologize for any inconvenience this issue may have caused.

    Concerning the issue you are experiencing, please check and confirm you are using the latest version of our plugin according to our changelog: https://rankmath.com/changelog/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Gian Luca

    5 months, 2 weeks ago

    Rank Math pro

    Hello,

    I have the pro version 3.0.31 bu I have no updates available in wordpress plugins.

    Adetayo

    5 months, 2 weeks ago

    Hello,

    You are using an outdated copy of the Rank Math PRO plugin. Please update to the latest version, and the issue should be resolved.

    However, you mentioned that you’re using Rank Math PRO, but the account you used to open this ticket is the Rank Math free version.

    Can you please share the email address which you used to make the purchase or you can search and forward the receipt from FastSpring.com so we can locate your account?

    We look forward to hearing back from you.

    Thanks.

    RankBot

    4 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rank Math Broke Elementor’ is closed to new replies.