Rank Math breaking one page

#81469
  • Resolved James Loughridge

    4 years ago

    Rank Math free

    Hi,

    Rank Math has broken a page on my site. This is apparent as when I attempt to edit the page with elementor, i receive the message shown in the image below.

    Having deactivated every plug in I have, it is clear that Rank Math is the cause as it is the only plugin when activated that prevents me from accessing the page via elementor editor.

    I have really enjoyed using Rank Math and strangely it was working well across my whole site (including the now broken page)

    I would greatly appreciate any help regarding this issue, as I have searched everywhere for a solution and have found none.

    I am using this free Bloosm free theme. https://blossomthemes.com/downloads/blossom-travel-free-wordpress-theme/

    My site: lovelandrecs.com

    Thank you in advance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Michael Davis

    4 years ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I tried to access your site through wp-admin but I keep getting page not found. Please share your site access URL, assuming the login details you shared are correct, so we can look into this further.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    James Loughridge

    4 years ago

    Rank Math free

    Hi Michael,

    Thanks for getting me back quickly. I am still not able to provide you with a working site access URl for unknown reasons likely related to my hosting company.

    However, I have resolved the issues by disabling the strip category base configuration in the Rank Math SEO settings. Not sure why this has worked, but glad I’ve got it sorted.

    Thank you for your help.

    James

    Michael Davis

    4 years ago

    Rank Math pro

    Hello,

    We are glad you were able to sort your issue.

    Does the issue reappear when you enable back the strip category base option? Do you want us to look into this further. If so, please share your WP access details in the sensitive data section. If not, do let us know if we can close the thread.

    Looking forward to helping you. Thank you.

    ​​​​​​

    James Loughridge

    4 years ago

    Rank Math free

    Hi Michael,

    Yes, the issue reappears when i configure the strip category base setting.

    Thanks for offering, but no need to have look into it as I’m not too bothered about the setting being enabled.

    Thank you very much for your help.

    James

    Michael Davis

    4 years ago

    Rank Math pro

    Hello,

    Thank you for the follow up.

    Do you then wish to close this thread?

    If you have any further question(s), please let us know.

    Thank you.

    RankBot

    4 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Rank Math breaking one page’ is closed to new replies.