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I see the Rank Math and content AI drop down in my post but the tool is not there. Both are turned on. There is not even a rank math option at the bottom of the post.
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Hello,
We apologize for the issue you are facing with Rank Math and Content AI. It seems that you might be encountering a problem with the integration or activation of the tools. Here are a few steps you can take to troubleshoot this issue:
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Ensure Rank Math is Updated: Make sure that you are using the latest version of the Rank Math plugin. You can check for updates in your WordPress dashboard under Plugins. If an update is available, please update it.

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Check Content AI Activation: Verify that the Content AI module is enabled. Go to Rank Math SEO → Dashboard → Modules and ensure that the Content AI module is activated.

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Clear Cache: If you are using any caching plugins, clear the cache to ensure that the latest changes are reflected.
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Check User Permissions: Ensure that your user role has the necessary permissions to access Rank Math features.
If you have checked all these and the issue persists, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further. Thank you for raising this concern!
Sources:
Resolving Content AI Related Issues » Rank Math
How to Use Rank Math’s Content AI for SEO » Rank MathI have done all these things. Please help.
Hello,
Thanks for contacting Rank Math and sorry for any inconvenience that may have been caused.
Please follow this guide to resolve the issue: https://rankmath.com/kb/why-rank-math-meta-box-is-not-showing/
Let us know how it goes.
Thank you.
I tried that before creating the ticket, still not working
Hello,
To investigate this issue further, we might need to take a closer look at your website and settings. Please follow these steps:
- Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
- Make sure you take a complete backup of your website before sharing the information with us.
- If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
- You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We appreciate your cooperation and patience.
Thank you for choosing Rank Math.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
You forgot to include the login URL to the site.
Please share the login URL to the site in the sensitive data section.
We look forward to hearing from you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Unfortunately, we are unable to replicate the issue you mentioned. Can you share screenshots showing the exact problem and, if possible, a recorded screencast video demonstrating the issue.
You can use tools like Imgur for screenshots or Loom for screencasts.
We look forward to helping you further.
Thanks.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
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The ticket ‘Rank Math and Content AI not working’ is closed to new replies.