Rank Math Analytics Showing N/A Despite Proper Setup

#1100707
  • Vikram Singh Deora

    2 weeks ago

    Rank Math free

    Hi Rank Math Team,

    I am experiencing the same issue again on my website https://conders.co.uk — the Analytics dashboard is still showing “N/A” across all metrics despite following the recommended troubleshooting steps.

    I have:
    • Reconnected Google Search Console and GA4.
    • Verified all permissions are correct.
    • Cleared cache and refreshed data.
    • Attempted token refresh and manual data import.

    However, the problem persists. Could you kindly assist me in resolving this once more?

    Best regards,
    Vikram 😊

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    2 weeks ago

    Hello,

    We apologize for the issue you are facing with the Rank Math Analytics showing "N/A" across all metrics. Thank you for providing detailed information about the troubleshooting steps you’ve already taken.

    Since you’ve already reconnected Google Search Console and GA4, verified permissions, cleared cache, refreshed data, and attempted a token refresh, we recommend checking a few additional things:

    1. Ensure Rank Math is Updated: Make sure that you have the latest version of Rank Math and Rank Math PRO installed. You can check this under WordPress Dashboard → Plugins → Installed Plugins.
      Rank Math plugins updated to the latest version

    2. Check if Your Website is Connected to Rank Math Account: Verify that your website is listed in your Rank Math account under the Websites tab. If it’s not listed, you may need to reconnect your site.
      Connected Websites with Rank Math

    3. Check Refresh Tokens: Go to Rank Math SEO → Status and Tools → System Status and check the status of the Google Refresh Token. If it shows ‘No Token’, you will need to follow the steps to regenerate it.
      Google Refresh Token

    If after checking these points the issue still persists, we recommend replying to this ticket so a human agent from our support team can assist you further. Please include any additional details that might help in diagnosing the issue.

    Thank you for your patience, and we look forward to resolving this for you!

    Sources:
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Rakibuzzaman Siam

    1 week, 4 days ago

    Hello,

    Please try to follow the steps below to create a troubleshooting log so that we can check the issue further for you.

    1. At first, add the following filter to your website:

    add_filter( 'rank_math/analytics/log_response', '__return_true' );

    Here is a guide you can follow to add the filter:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    2. After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending  or you can try visiting the following URL:

    https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending

    This is how it should look:

    When some actions have completed running, please check the Analytics log under wp-content/uploads/rank-math and share that with us. You can upload the log file using this tool.

    Looking forward to helping you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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