Rank Math Analytics issues

#924467
  • Resolved Nijat Maharramli
    Rank Math free

    Rank Math Analytics Shows Zero Search Traffic. I tried to check scheduled actions but I noticed here that most of the actions got canceled

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    Thank you for contacting us and we apologize for any trouble you may have experienced with Rank Math.

    To fix the issue, please make sure you have the latest version of the Rank Math plugin installed on your site. You can check the latest version here: https://rankmath.com/changelog/free/

    Once you have updated the plugin, please follow these steps to reconnect Rank Math with your Google account and grant all the necessary permissions:

    1. First of all, check to make sure that you have a verified Google Search Console and Google Analytics properties, if not follow the attached link to create one. If you already have verified properties and you’re still unable to connect them – then follow these steps
    2. Go to your Google account settings and click on Security.
    3. Scroll down to the section called Third-party apps with account access and click on Manage third-party access.
    4. Find Rank Math in the list of apps and click on it.
    5. Click on Remove access and confirm your action.
    6. Go back to your WordPress dashboard and navigate to Rank Math > General Settings > Analytics.
    7. Click on Deauthorize Account and then click on Authorize again.
    8. Follow the instructions to sign in with your Google account and allow Rank Math to access your data.

    You can also refer to this guide for more details: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

    We hope this resolves the issue for you, but if it does not, then please share a screenshot of the pending tab of your scheduled actions.

    Thank you for your patience and cooperation. We are looking forward to hearing back from you.

    Nijat Maharramli
    Rank Math free

    I tried this before and now tried again, but the issue still persists.

    Pending tab:
    https://imgur.com/a/iYyVVgP

    Hello,

    Scroll through your pending actions and find the one with rank_math/analytics/data_fetch you can search for it as well. If you find it, run it.

    If that pending action does not exist, then please share access to your website with us so we can investigate the issue further.

    Thank you for your patience and cooperation

    Nijat Maharramli
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    The user permission you added is not sufficient to investigate this issue. Please modify the user permission to admin-level.

    Best regards

    Nijat Maharramli
    Rank Math free

    You can check again

    Hello,

    We created the scheduled action and now Rank Math will automatically fetch the data on your website.

    For now, we manually fetched the data and it is showing on your Analytics Dashboard:

    Hope that helps and please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    Nijat Maharramli
    Rank Math free

    May I know what adjustments did you make?

    Hello,

    We checked if there was a pending Scheduled Action by heading over to WordPress dashboard > Tools > Scheduled Actions > Pending or you can try visiting the following URL:

    https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending
    

    Then Run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.

    This is how it should look like:

    We hope this helps.

    If you have any questions or need further assistance, please let us know. We’re always happy to help.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘Rank Math Analytics issues’ is closed to new replies.