Hello,
We apologize for the issue you are facing with your homepage after activating Rank Math. It sounds frustrating, and we appreciate you taking the time to troubleshoot by checking your Site Health and deactivating plugins.
Here are a few steps you can try to resolve the design issues:
-
Clear Cache: If you are using any caching plugins, clear the cache to ensure that you are viewing the most recent version of your site.
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Check Theme Compatibility: Sometimes, themes may conflict with SEO plugins. Try switching to a default WordPress theme (like Twenty Twenty-One) temporarily to see if the issue persists.
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Inspect Custom CSS/JS: If you have added any custom CSS or JavaScript, ensure that they are not causing conflicts with the Rank Math settings.
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Review Rank Math Settings: Go through the Rank Math settings again to ensure everything is configured correctly, especially under the Titles & Meta settings.
If these steps do not resolve the issue, we recommend replying to this ticket, and a human agent from the Rank Math Support team will take over and provide more specific guidance based on your website’s configuration.
Thank you for your patience, and we hope to help you get this resolved soon!
Hi last nigth I installed and started to work with rank math and the page i was SEO is break, the designe is desconfigurated.
Reading the foro I did follow to active Site Health and i didch check all sugestion i delete /inactive plugins and themes, i delete cahe, i doble check my general sitting is home page as static page, but still im having the page damage.
I will appreciatte if you can help me out to resolve this .
Best,
Hello,
Could you please share your homepage with Rank Math activated so we can check as well?
You can add it to the sensitive data section by editing your first post
It is completely secure, and only our support staff has access to that section.
You can upload screenshots as well using this tool and add the link here.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
In this case, might need to take a closer look at your site. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We would like to check the issue but the WP admin login URL you shared is not working. Can you please renew it and make it valid for at least 3 days?
Looking forward to helping resolving this issue.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
