Rank Math Account

#269106
  • Resolved Jörn Schmidt-Toepke

    4 years, 2 months ago

    Rank Math pro
    Content AI Starter

    Hello,
    since weeks I tried to fix a problem arising from an account merger
    I am running
    (1) Rank Math SEO free 1.0.73
    (2) Rank Math SEO Pro 2.17.0

    I would like to update my accout data but that there are inconsistencies
    with former passwords etc. etc. that I can not heal!

    So please try to set up my account data to the following items:

    user name: s*************@t**********
    First name: Jörn
    Last name: Schmidt-Toepke
    E-Mail: s*************@t**********
    Password: please generate a new one – I will change it later on
    Leave blank new password fields – this is default but only tob e shure that I will be able to succeed

    It is hard to believe what is necessary to fix all this confusion!

    Regards
    Jörn

Viewing 1 replies (of 1 total)
  • Uzair

    4 years, 2 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We have changed the password for you and shared it in the sensitive data section of this ticket.

    We are also sending it via email in case you are unable to access this ticket once your password has been changed.

    Feel free to get back to us should you need our help with anything else.

    RankBot

    4 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math Account’ is closed to new replies.