Rank Math - Support

Resolved Quintus Grunewald
1 year ago

Rank Math free

I use Crocoblock Plugins with Elementor. There is a conflict where the page wont update because its using too many server resources. When I deactivate Rank Math plugins the page updates without using many resources.

Viewing 2 replies - 1 through 2 (of 2 total)

RankBot
1 year ago

Hello,

We apologize for the issue you are facing with the conflict between Rank Math and Crocoblock plugins while using Elementor. It seems that the combination of these plugins is causing high server resource usage, which prevents your page from updating properly.

To address this, we recommend checking for any known conflicts between Rank Math and other plugins, including Crocoblock. You can find a list of known plugin conflicts here.

Additionally, you might want to consider limiting the number of active plugins on your site, as having multiple plugins that perform similar tasks can lead to performance issues. Rank Math is designed to work efficiently, but conflicts can arise when other plugins are also trying to perform similar functions.

If you continue to experience issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for bringing this concern to our attention!
Jeremy
1 year ago
Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

Please get in touch with your web host and ask them to set at least the following values:
```
PHP Memory Limit: 1024M
Max input time: 600
PHP time limit: 240
PHP max input variables: 1000
```
You may also refer to this guide to help you further with your issue: https://rankmath.com/kb/meta-data-not-saving/

If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.
RankBot
11 months, 3 weeks ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Rank Math’ is closed to new replies.