Rank Math 1.0.252.1 update problem

#1093545
  • Resolved Giannakopoulos Thanasis
    Rank Math free

    Hello,
    After the update in that version 1.0.252.1 we experienced heavy problems in our website appearance – we use Divi as theme and we never had such problems in the past – after we restore before the update, the problem solved – so now we have disable auto updates of your plugin.
    If you have any recommendation it will be helpful – we use the free version –
    Thank you in advance
    Thanasis

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  • Hello,

    We apologize for the issues you are facing after updating to Rank Math version 1.0.252.1. It seems that the update may have caused conflicts with your theme or other plugins, which can sometimes happen.

    Here are a few recommendations to help resolve the issue:

    1. Clear Cache: If you have any caching plugins or server-side caching, please clear the cache to ensure that you are viewing the most recent version of your site.

    2. Check for Plugin Conflicts: Deactivate all other plugins except for Rank Math and see if the issue persists. If the problem is resolved, reactivate your plugins one by one to identify which one is causing the conflict.

    3. Update Theme and Plugins: Ensure that your theme and all other plugins are updated to their latest versions, as compatibility issues can arise from outdated software.

    4. Reinstall Rank Math: Sometimes, reinstalling the plugin can help resolve issues. You can do this by deactivating and deleting the Rank Math plugin, then reinstalling it from the WordPress repository.

    5. Check Error Logs: If you have access to your server’s error logs, check for any errors related to Rank Math or your theme that could provide more insight into the issue.

    If these steps do not resolve the problem, we recommend considering our professional setup service, which ensures that your plugin setup is fully correct and adheres to the latest SEO standards. You can find more information about this service at Rank Math Professional Setup.

    Thank you for raising this concern, and we hope these suggestions help improve your website’s performance! If you continue to experience issues, please reply to this ticket, and a human agent from our support team will assist you further.

    Sources:
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rank Math 1.0.252.1 update problem’ is closed to new replies.