ranck match does not work correctly with WCFM

#281867
  • Resolved Ozni Sosa

    3 years, 2 months ago

    Rank Math free

    Hello good Morning.

    First of all a million thanks for keeping such a good complement, they really are the best.

    But there are still things to correct. Rank Match seo is not working properly with WCFM Multi-vendor Marketplace plugin.

    The problem is when sharing a store from a seller.

    Normally the plugin should take the logo of the store but not instead it shows the favicon of the main page.

    Please check with the following link
    Hello good Morning.

    First of all a million thanks for keeping such a good complement, they really are the best.

    But there are still things to correct. Rank Match seo is not working properly with WCFM Multi-vendor Marketplace plugin.

    The problem is when sharing a store from a seller.

    Normally the plugin should take the logo of the store but not instead it shows the favicon of the main page.

    Please check with the following link
    Hello good Morning.

    First of all a million thanks for keeping such a good complement, they really are the best.

    But there are still things to correct. Rank Match seo is not working properly with WCFM Multi-vendor Marketplace plugin.

    The problem is when sharing a store from a seller.

    Normally the plugin should take the logo of the store but not instead it shows the favicon of the main page.

    Please check with the following link

    https://arteanc.com/tienda/artesanias-valentin/

    Try to share this seller’s store on WhatsApp and you will see the error, the image is the favicon and it should be the logo, that is, the seller’s face.

    Please help me with this, there must be some code to add or some other solution.

    Many thanks in advance and a cordial and affectionate greeting.

    Thanks

    Ozni sosa

    I used google translator

Viewing 15 replies - 1 through 15 (of 19 total)
1 2
  • Azib Yaqoob

    3 years, 2 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I tested the page using Facebook Sharing Debugger and it shows that og:image tag was not found on the page.

    Please ensure that you have added your default Opengraph thumbnail under Rank Math > Titles & Meta > General > Opengraph Thumbnail.
    https://i.rankmath.com/vAyWIS

    On this particular page, please also ensure that you have added a social image there.

    We hope that helps. Looking forward to helping you.

    Ozni Sosa

    3 years, 2 months ago

    Rank Math free

    Hello, good morning, thank you very much for the answer.

    The WCFM plugin only allows you to manage each front end seller store, therefore it is not as if it were a wordpress page and that makes it not possible to add social images using rank match seo. But Wcfm offers a section where you can add social images, image attachment.
    https://prnt.sc/1xo3ch2

    In the image you can see that I have already added a social image using the field offered by the wcfm multi-vendor market plugin.

    Also mention this this worked fine when using yoast seo.

    already coming to Rank Match seo I realize that this is not working properly.

    I add a social image but when sharing on social networks it is as if I had not added a social image.

    Please there must be some way to correct this, oh I really want to use Rank Match because of this wonderful plugin I really like it and I don’t want to leave it.

    Please provide me with a solution for this, and I also suggest that in the next update make rank match seo fully compliant and optimized for WCFM.

    Thanks a million in advance.

    Greetings, blessings and best wishes.

    Ozni Sosa.

    Jaideep Asrani

    3 years, 2 months ago

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Ozni Sosa

    3 years, 2 months ago

    Rank Math free

    I have already sent an access link as administrator.

    Please check this out soon as I find it very risky to keep this link for too long.

    Please check the sellers store in the WCFM manager the store icon that appears at the top => sellers store => choose any store of preference COLONIALES RAMON => seo and social networks of the store. From here is where you manage the images for social networks.

    Thank you in advance.

    Greetings, blessings and best wishes.

    Ozni Sosa

    3 years, 2 months ago

    Rank Math free

    Any news ?, please help me.

    Many thanks in advance.

    Greetings and blessings.

    Ozni Sosa

    3 years, 2 months ago

    Rank Math free

    Some news?.

    Please hurry up, my website is in production and I cannot afford to stop for a long time, since after this I will need to reestablish a backup because surely the new add-on added files or tables that would slow down my website, so better I am going to restore a backup, but all the changes that are currently being made are useless because I am going to restore a backup.

    Please I strongly ask, please hurry to fix this problem.

    Thanks for everything.

    Ozni

    Ozni Sosa

    3 years, 2 months ago

    Rank Math free

    Please tell me something. How is the revision of this problem going?

    I need to know.

    Thanks

    Ozni Sosa

    3 years, 2 months ago

    Rank Math free

    Hello, they are really taking time. Something happened?.

    I hope a help soon for this.

    Greetings and blessings. Thanks in advance.

    Ozni

    Jaideep Asrani

    3 years, 2 months ago

    Hello,

    Sorry for the unexpected delay and any inconvenience that might have been caused due to that.

    I tried to log in to your site but was greeted with this error:

    Can you please check and fix this so we can log in?

    We really regret the inconvenience caused. Looking forward to helping you.

    Thanks.

    Raul Salazar

    3 years, 2 months ago

    Rank Math free

    Hello, already solved this problem. Now you can access the web with total normality.

    I remain attentive to the response and solve.

    Thank you very much in advance.

    My best wishes

    Ozni

    Jaideep Asrani

    3 years, 2 months ago

    Hello,

    It seems like the login link that you had created for us has expired. Please reactivate it or create a new one and share it in the sensitive data section.

    We really look forward to helping you.

    Thanks.

    Raul Salazar

    3 years, 2 months ago

    Rank Math free

    Here is the updated link, now everything should work correctly.

    Thank you very much for everything, I look forward to solving this.

    my best wishes.

    Ozni

    Azib Yaqoob

    3 years, 2 months ago

    Rank Math business

    Hello,

    If there’s an option to add a featured image on this page make sure to add your link preview thumbnail image there. If you don’t find such an option then kindly contact the WCFM plugin author, as I think they are in a better position to help you.

    Let us know how that goes. Looking forward to helping you. Thank you.

    Ozni Sosa

    3 years, 2 months ago

    Rank Math free

    Hi, I have already added a featured image for the seller’s store, and also added images for social media, but it still doesn’t work.

    I already connected to the WCFM team, but they tell me that everything is well obtained for Yoast, and if I want to work with Rank I must contact them.

    I have already tried this with Yoast and it works. But I would like to use Rak Math.

    Please help me with this.

    I really love your plugin.

    https://arteanc.com/tienda/antiguedades-felipe/

    This is one of the links of the pages with which I need this help.

    If you want I can also direct you within the wordpress panel.
    Thank you so much for everything.

    Ozni

    Miguel

    3 years, 2 months ago

    Hello,

    The login link is not working so our team can’t fully evaluate the issue and provide a possible solution to the situation.

    Please renew the login link and update the same in the sensitive data section so that we can continue debugging the issue.

    Thank you.

Viewing 15 replies - 1 through 15 (of 19 total)
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