Hello,
I apologize for the issue you are facing with your Rank Math SEO Pro plugin account connection and the activation of data in the ‘Analytics’ tab. It seems like there might be a confusion in the account status between ‘free’ and ‘pro’ when you disconnect and reconnect your account.
To address the issue with your account status switching between ‘free’ and ‘pro’ when disconnecting and reconnecting, it’s essential to ensure that you are using the correct Rank Math account that is associated with your ‘agency’ subscription. When reconnecting your account, make sure to select the correct license type (PRO, Business, or Agency) from the drop-down menu during the activation process. This selection determines the features and access level you have within Rank Math.
Regarding the activation of data in the ‘Analytics’ tab, if the data is not being activated even after reconnecting your account, there might be a delay in fetching and displaying the analytics information. Sometimes, it can take some time for the data to populate. I recommend waiting for a while after reconnecting your account to see if the data eventually gets activated.
If the issue persists or if you need further assistance with maintaining your ‘pro’ status and activating data in the ‘Analytics’ tab, please feel free to reach out to our support team directly by clicking here. Our team is always available to help you with any questions or concerns you may have.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve these issues for you.
Warm regards.
Sources:
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
How to Connect Your Google Account With Rank Math SEO » Rank Math
How to Upgrade to Rank Math PRO » Rank Math
How to Setup Rank Math SEO Plugin Properly
Hello,
Thank you for contacting us and sorry for any inconvenience that this issue might have caused.
You will need to be logged into the account with the Agency subscription when you reconnect your site with Rank Math.
You should contact the Agency to help you with that.
Alternatively, you can purchase a Rank Math PRO subscription and link all your sites and not have to contact any third party. https://rankmath.com/pricing/
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Then, if I delete the plugin I received from a third party and then put in the one I purchased myself, will the schemas I had before disappear? Or will they remain the same?
I have a lot of articles, so I’m worried that all the schemas will suddenly disappear.
Hello,
The data will remain intact, even if you switch to a PRO subscription that you purchase directly from us.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
