Question about subscription renewal

#380326
  • Resolved DelaiSait

    3 years, 10 months ago

    Rank Math free

    Hi guys. Maybe I can issue a separate invoice through any other payment system, or let’s transfer money to the card, and you activate my profile for me. I’ve been using your plugin for a year, I really liked it, but now because of the sanctions, I can’t renew my account. Help solve this issue

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  • Jaideep Asrani

    3 years, 10 months ago

    Hello,

    Thanks for contacting the support.

    Unfortunately, there is nothing we can do as the payments are processed by FastSpring and you will have to use one of the payment methods they support. You can get in touch with them to confirm if they have any workaround: s******@f*************

    Hope this helps. Let us know if you need any other assistance.

    RankBot

    3 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Question about subscription renewal’ is closed to new replies.