Question about instant debit card

#1001412
  • Resolved דוד ארל
    Rank Math free

    Hello my name is ilan erlank
    I tried to pay for a paid add-on and my Visa debit card [not credit] was declined
    Do you accept payment by Visa debit card [not credit]?
    Thank you very much
    i*****@g********

Viewing 1 replies (of 1 total)
  • Hello,

    We apologize for the issue you are facing with your payment. Unfortunately, Rank Math only accepts payments made using credit or debit cards that support subscription payments. Prepaid cards and certain types of debit cards may not be accepted.

    To ensure your payment goes through, please check the following:

    • Your Visa debit card should support international payments in USD.
    • Ensure that your card is not a prepaid card.

    If everything seems correct and the payment is still being declined, we recommend contacting your bank to understand why the payment is being blocked and to request them to approve it from their end.

    Thank you for raising this concern, and if you have any further questions or need assistance, please reply to this ticket, and a human agent will assist you further.

    Sources:
    Troubleshooting Payment Issues at Rank Math » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Question about instant debit card’ is closed to new replies.