Question abou the meta description

#517587
Viewing 4 replies - 1 through 4 (of 4 total)
  • 林夏

    1 year, 11 months ago

    Rank Math free

    I would like to make a supplementary content on this question. For example, in this page https://www.immica.com/canada-immigration-program-in-2023/. Why the meta description tag in page source is empty? I thought rank math would automatically generate this tag for me.

    Thanks

    Reinelle

    1 year, 11 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Yes, Rank Math is outputting the description in the page’s source code.

    If the snippet is not showing in the source code, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how this goes.

    Thank you.

    林夏

    1 year, 11 months ago

    Rank Math free

    I have tested according to your instructions, but the issue still exists. I have disabled the plugins except rank math and changed the theme to twenty two. In addition, not every page has this problem, but only some pages did not have meta description in page source. Could you give me more information? I hope I can fix it. Thanks

    Jeremy

    1 year, 11 months ago

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    1 year, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Question abou the meta description’ is closed to new replies.