Hello,
We apologize for the issue you are facing with your purchases not showing up on your dashboard. It seems like there might be a problem with the email address associated with your Rank Math account.
Please ensure that you are logged into the account that you used to make the purchases. If you have used a different email address, you may need to contact our support team to merge both accounts or change the email connected to your purchases.
You can open a support ticket by navigating to the Rank Math Support Forum and providing the necessary details, including the email addresses involved. This will help us assist you more effectively.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
There is only 1 email address…I have never used RankMath before…the invoices show up in my account but not the products.
I have added the screenshot inside my account for reference…screenshots
Thank you! I see everything has loaded. Have a great day!!
Hello,
We’re delighted to hear that this issue has been resolved. We appreciate your feedback.
This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you.
Thank you.
