Hello,
I’m sorry to hear about the issue you’re facing with your Rank Math PRO purchase. If you accidentally used the wrong email address, such as a*******@g******** instead of a********@g********, you will need to contact our support team to rectify this.
To resolve this, please navigate to the Rank Math Support Forum and open a ticket. In the Ticket Title section, provide a one-line summary of the issue, and in the Ticket Question section, explain that you used the wrong email address for your PRO purchase.
You can also include the correct email address (a********@g********) and any other relevant details. Our support team will assist you in locating your PRO account and changing the email connected to it.
If you need further assistance or have any questions, feel free to reach out to our dedicated support team through the support forum. Thank you for bringing this to our attention.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Cancel Your Rank Math Subscription » Rank Math
Why Should You Avoid Group Buying and Sharing Rank Math PRO Subscription? » Rank Math
Hello,
Thank you for contacting Rank Math support.
The screenshots you provided are not relevant. Please share a screenshot of the receipt of your payment or the statement of the payment from your bank. You can also share the last four digits of your card and we’ll be able to match it with the account in question.
We are looking forward to hearing back from you.
Last four of card used is 2569. Please link pro account to a********@g********
Haven’t heard back in almost an hour, I responded within a minute…. What’s going on…….
Hello,
We have replied to your other ticket about the same issue. We are closing this one in favor of that.
Looking forward to helping you.
