Purchased RankMath Pro through Paypal

#965434
  • Resolved Daniel Gipe

    10 months, 1 week ago

    Rank Math free

    Yours By Design Heating and Cooling DeveloperHelp
    Daniel Gipe
    7635467377
    Payment Sent
    Date
    February 7, 2025 at 7:44:18 AM CST
    Transaction ID
    6XF84077CG902091K
    Gross amount
    -$74.60 USD
    Transaction status
    Completed
    Billing Agreement ID
    B-8GY91547FB806010T
    Shipping address
    We have no postal address on file
    Transaction Activity
    Date Type Details Gross amount Fee amount Net amount
    Feb 7, 2025 Authorization to Bright Market LLC dba FastSpring Details -$74.60 USD $0.00 USD -$74.60 USD
    Order details
    Item ID Item name Quantity Price Subtotal
    –
    Rank Math PRO
    1
    $69.00 USD
    $69.00 USD
    –
    Content AI Starter
    1
    $0.00 USD
    $0.00 USD
    Purchase Total $69.00 USD
    Amount details
    Item Subtotal
    Purchase Total -$69.00 USD
    Sales Tax -$5.60 USD
    Shipping Amount $0.00 USD
    Handling Amount $0.00 USD
    Insurance Amount $0.00 USD
    Gross Amount -$74.60 USD
    PayPal Fee $0.00 USD
    Net Amount -$74.60 USD
    View Billing Agreement Terms & Conditions
    Funding details
    Funding type
    Bank Account
    Funding source
    -$74.60 USD – HUNTINGTON NATIONAL BANK ending in x-0605
    Customer details
    Contact info
    Bright Market LLC dba FastSpring
    http://www.fastspring.com
    d********@f*************
    877-327-8914
    The receiver of this payment is Verified
    Need help?Go to the Resolution Center for help with this transaction, to settle a dispute or to open a claim.

    Please send Rankmath Pro files to y*****@g******** they were sent to the s****@y******** which is not in use. Thanks, Daniel-ybdhc

Viewing 1 replies (of 1 total)
  • RankBot

    10 months, 1 week ago

    Hello,

    We apologize for the issue you are facing with your Rank Math PRO purchase. It seems that the email address associated with your purchase is different from the one you would like to use. To resolve this, you will need to contact our support team to change the email connected to your PRO account.

    Please reply to this ticket with the email address you want to connect to your PRO account, and if possible, include a screenshot of your invoice or the transaction details you provided. This will help us assist you more efficiently.

    Thank you for raising this concern, and we look forward to helping you get this sorted out!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    9 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Purchased RankMath Pro through Paypal’ is closed to new replies.