Purchased pro with wrong account.

#1076381
  • Resolved Hos Digital

    2 months ago

    Rank Math pro

    Accidentally purchased a Pro subscription with the wrong account. I bought the Pro subscription using j******@h***************, but it should be associated with h*******************@g******** instead. Could you help me with this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    2 months ago

    Hello,

    We apologize for the issue you are facing with your Rank Math PRO subscription. To resolve this, you will need to contact our support team to merge both accounts or change the email connected to your PRO account.

    Please reply to your ticket and include the email address you want to connect to your PRO account (h*******************@g********) and the email address you used to purchase the PRO plan (j******@h***************). This will help our support team locate your accounts and make the necessary changes.

    Thank you for raising this concern, and we appreciate your understanding as we work to resolve it!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

    Rakibuzzaman Siam

    2 months ago

    Hello,

    We’ve already replied to your other ticket on this issue. Please refer to this ticket:
    https://support.rankmath.com/ticket/purchased-pro-with-wrong-account-2/?view=all

    We are closing this ticket to avoid duplicate replies.

    Looking forward to helping you there.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Purchased pro with wrong account.’ is closed to new replies.