Purchased pro version but not showing

#1020965
  • Resolved Rudra Shield

    5 months, 2 weeks ago

    Rank Math free

    Dear Rank Math Support Team,

    I hope this message finds you well.

    I am writing to report an issue with the Rank Math SEO Pro plugin. After upgrading to the Pro version, I am unable to see the Rank Match Draft feature, which is crucial for my SEO workflow.

Viewing 1 replies (of 1 total)
  • Princess

    5 months, 1 week ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    We need to see the order number that starts with RANKMATH2#####-####-#####

    We really look forward to hearing back from you. Thank you.

    RankBot

    4 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Purchased pro version but not showing’ is closed to new replies.