Purchased Pro but did not get the zip file

Hello,

We apologize for the inconvenience you are facing with not receiving the Rank Math PRO zip file after purchasing it. To resolve this issue, please follow these steps:

1. Log into your Rank Math account using the email address “i***@t*************”.
2. Download the Rank Math PRO version from your dashboard.
3. If you still encounter any issues or cannot find the download, please contact our support team with the email address used for the purchase.

Thank you for reaching out, and we appreciate your patience in this matter. If you need further assistance, feel free to ask.

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Download the Rank Math PRO Plugin Zip File in Safari » Rank Math
Installing Rank Math Plugin Through the WordPress Admin Panel
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

We have manually disconnected the website from our end. Now, please try to reconnect your website with your Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and then click on Connect Now.

Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below. In case you’ve multiple Rank Math licenses associated with your Rank Math account, then you can click the License drop-down to choose your preferred license to activate on this website.

Also, please make sure that you are running the latest version of Rank Math plugin.

Let us know if this fixes the issue.

Please do not hesitate to let us know if this doesn’t help or you have any followup queries.