Purchased Plan on Client’s Account

#474583
  • Resolved Amy Lemons

    3 years, 1 month ago

    Rank Math free

    Hi there!

    I just purchased the $199 plan and somehow it is connected to my client’s account? I didn’t even notice I was logged in. The account is “amy lemons” and the purchase was made through PayPal ([redacted]).

    Any way to delete or move that purchase? Thank you!

Viewing 1 replies (of 1 total)
  • Nigel

    3 years, 1 month ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math for help with moving your Rank Math BUSINESS subscription to a different account.

    Please may you share the confirmation code that was sent from FastSpring to the email connected to the other account so we can verify ownership. After that, we’ll be able to process the account transfer.

    Looking forward to helping you.

    RankBot

    3 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Purchased Plan on Client’s Account’ is closed to new replies.