Purchased license with wrong email address

#1020754
  • Resolved Ebrahim

    5 months, 2 weeks ago

    Rank Math pro

    Hello,

    i have purchased pro license with wrong email address instead of @gmail.com, i have written gamil.com. i have just created account after purchasing it.

    Regards

Viewing 1 replies (of 1 total)
  • Jeremy

    5 months, 2 weeks ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We have gone ahead and fixed your accounts. You should see now the purchased plan under the correct account. Please check from our end if everything is in order.

    You may follow this guide to proceed with setting up the PRO features: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    Hope that helps.

Viewing 1 replies (of 1 total)

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