Hello,
We apologize for the issue you are facing while trying to purchase Rank Math PRO. It sounds frustrating when the button doesn’t respond as expected. Here are a few troubleshooting steps you can try:
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Check Your Current Location: Ensure that the correct country is selected in the dropdown menu at the top-right corner of the checkout page. If it displays a different country, click on it and select the correct one.
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Disable VPN or Proxy: If you have a VPN or proxy server enabled, try turning it off, as this can sometimes interfere with transactions.
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Turn Off Ad Blockers: Make sure any ad blockers are disabled, as they can also affect the checkout process.
If you’ve tried these steps and are still having trouble, please reply to your ticket with any additional details, and a human agent from our support team will assist you further. Thank you for bringing this to our attention!
Sources:
Troubleshooting Payment Issues at Rank Math » Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
There are no Ad blockers or VPN, there is no option for country change. When I click updrage to PRo it takes me to the main buying page, then when I click on BUY the button does not do anything
Hello,
Apologies for the inconvenience.
Could you please confirm which country you are in when purchasing Rank Math?
Looking forward to helping you.
Hi, I am in the UK, I had the free trial and now when I go to upgrade it will not allow me wwww.viptripsforkids.com is my website
Hello,
The upgrade button here: https://rankmath.com/my-account/ is working on our end.
If that still does not work, you can choose a plan appropriate for you from our website: https://rankmath.com/pricing/
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
What is going on? I did exactly what you said and did in incognito and chose RankMAth Pro, now I have just received an email to said I have the AI, I do not want the AI I want Rank MAth Pro which is excatly what I chose!Can you please sort this, it is becoming increasingly frustrating
I found it! Now need to figure out how to set it up properly, are there any videos on this please? Please do confirm i have purchased the correct one?
Sorry, do you not think I have tried both the below options before sending a support ticket?
The upgrade button here: https://rankmath.com/my-account/ is working on our end.
If that still does not work, you can choose a plan appropriate for you from our website: https://rankmath.com/pricing/
I have tried both! The button does not click, it may be worth looking into this as others may not be able to buy it either and will just leave your site. I have made a video to show if there is a way to send this? I will send it by email.
Hello,
Yes, we can see that you have successfully purchased the subscription on September 8, 2025.
While we are at it, we highly recommend going through the following: “Complete Rank Math Tutorial 2024 – SEO Tutorial For Beginners”. This guide will help you set up the plugin completely and correctly, along with Rank Math’s features:
https://www.youtube.com/watch?v=cQLvCBVev3I
To get more information, please check out these links:
– https://rankmath.com/kb/how-to-setup/
– https://rankmath.com/kb/score-100-in-tests/
– https://rankmath.com/kb/titles-and-meta/
– https://rankmath.com/kb/does-installing-rank-math-guarantee-rankings
– https://rankmath.com/kb/how-to-use-content-ai/ (this is revolutionary)
Hope that helps and please do not hesitate to let me know if you need my assistance with anything else.
