Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
When attempting to purchase our subscription. Please ensure that the country shown in the top right corner of your screen when purchasing is referred to your actual location.
If you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
Also, please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If everything from the above is enabled and working, you can also try using other credit cards instead.
Thank you, and looking forward to your update.
Not working. Why your payment system is so complicating ?
Hello,
The payment provider is likely detecting that mismatch of you living in the USA but trying to use the Indian version of Amazon to make the payment and it flags the transaction.
The automatic system has some security checks in place that can’t be overridden to prevent any potential frauds.
We recommend creating the account for the USA version of Amazon and adding the funds there if you would like to purchase with that payment method.
Don’t hesitate to get in touch if you have any other questions.
I already wrote that I have account in amazon.com and has amazon pay balance in dollars.Your system finally fails to execuite.System keep on rotating
Hello,
In this case, we recommend getting in touch with FastSpring to get clarification as to why the transaction cannot be completed from your account.
You can send an email directly here: s******@f*************
Hope this helps solve your issues.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
