purchase not showing up

#199248
  • Resolved Phillip Herrejon

    4 years, 9 months ago

    Rank Math free

    I purchased pro but it is not showing up in my account.

    it IS activated on my website but I still want to see it in my profile account for rank math. How do I do that?

    Phil

    Transaction details
    Print
    Payment sent to FastSpring
    May 12, 2021 at 12:36:35 PM PDTTransaction ID: 48521916P28920139
    Payment Status: COMPLETED
    Payment Type: Checkout
    Gross amount
    -$62.69 USD
    We have no postal address on file
    Transaction Activity Details Gross amount Fee amount Net amount
    May 12, 2021
    Authorization to FastSpring Details -$62.69 USD $0.00 USD -$62.69 USD
    May 12, 2021
    Temporary Hold Details -$62.69 USD $0.00 USD -$62.69 USD
    May 12, 2021
    Temporary Hold Details $62.69 USD $0.00 USD $62.69 USD
    Order details Quantity Price Subtotal
    PRO Subscription
    1 $59.00 USD
    $59.00 USD
    Purchase Total $59.00 USD
    Your Payment
    Purchase Total-$59.00 USD
    Sales Tax-$3.69 USD
    Shipping Amount$0.00 USD
    Handling Amount$0.00 USD
    Insurance Amount$0.00 USD
    Gross Amount-$62.69 USD
    PayPal Fee$0.00 USD
    Net Amount-$62.69 USD
    Contact info
    FastSpring
    The receiver of this payment is Verified
    http://fsprg.com
    d********@f*************
    877-327-8914
    Funding details
    Funding Type: PayPal Balance
    Funding Source: -$62.69 USD – PayPal Account

Viewing 1 replies (of 1 total)
  • Uzair

    4 years, 9 months ago

    Hello,

    Thank you so much for getting in touch.

    The payment was made using the account linked to a**********@g******** email ID.

    Can you please login to that account? If that is not possible, please email us on s******@r*********** and we will email you the login link or reset your password.

    Do let us know if you need help with anything else.

    RankBot

    4 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘purchase not showing up’ is closed to new replies.