purchase mistake

Hello,

Thank you for reaching out to us regarding the recent purchase mistake. To resolve this issue and switch your purchase from the Content AI plan to the Rank Math SEO plugin, please follow these steps:

1. Refund Request: We will need to process a refund for the Content AI plan purchase. Kindly confirm if you would like us to proceed with the refund.

2. Purchase Rank Math SEO Plugin: Once the refund is processed, you can then proceed to purchase the Rank Math SEO plugin using the correct email address h****************@g********.

If you agree to the refund, please confirm, and we will initiate the process. Thank you for your understanding, and we look forward to assisting you further.

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Cancel Your Content AI Free Trial? » Rank Math

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Here is the link to the pricing page: https://rankmath.com/pricing/

However, your account appears to have been upgraded to the PRO version already. The PRO badge is already visible on your account.

You can check the subscription information here: https://rankmath.com/my-account/subscriptions/

Regarding the cancellation, we have notified the right department and they will soon respond with an update for you.

Please don’t hesitate to let us know if you have any other questions.

Thank you for choosing Rank Math

Hello,

As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

For PayPal, it’s always almost instant.

As of the month date, you won’t be able to access those premium features we refunded.

We are continuously improving our Content AI plans so we would request you to check back in the future to see if we might have something relevant to your needs.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.