Purchase Issue

#421975
  • Resolved thedude

    2 years, 2 months ago

    Rank Math free

    Hello,

    I am looking to purchase the Pro Version but I get the following message

    We regret that your order could not be accepted.
    We value your business and would like to help
    you complete this order. Please contact us for
    assistance

    Can you please help?
    Thanks

Viewing 1 replies (of 1 total)
  • Jaideep Asrani

    2 years, 2 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Please ensure that your payment method supports the following:

    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    If everything from the above is enabled and working, you can also try using a different credit card instead.

    You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.

    Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.

    Please let us know how that goes.

Viewing 1 replies (of 1 total)

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