Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
The image you share didn’t came across to us. You can use tools like https://imgur.com/ to share screenshot with us.
Without seeing the screenshot, the error might be due to JS conflict. Would you please share the console error with us. Additionally, I would suggest running through this theme / plugin conflict as mentioned in the below article:
https://rankmath.com/kb/check-plugin-conflicts/
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Thank you
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
