Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Can you please share your website URL with us so we can further check it on our end? You may insert your website URL in the sensitive Data section.
Looking forward to helping you on this one.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Jeremy and thank you for your reply.
This is one of my websites.
I have the same issue on all of them.
There seems to be a connect issue between Rank Math and Google Analytics – a bug in the new version or something.
I;m running another plugin (GA Google Analytics) right now to connect the website with Google Analytics and get results – along with Rank Math.
Hello,
Can you please confirm if the stats are not visible in your GA account or inside Rank Math’s Analytics dashboard?
If it is Rank Math’s dashboard then please follow these steps.
1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
4. Once the process is complete. Please recheck the Analytics page.
We really look forward to helping you.
Thank you.
Hi,
The stats are visible in my GA account.
But suddenly all the updates were stopped inside Rank Math’s Analytics dashboard.
When I checked the GA account I saw this message:
“Property (www) is not receiving hits” with a red light next to it.
I’ve followed all the above steps in a few of my websites.
I’d be able to tell if the problem is resolved after a couple of days – to check if they keep getting data from the GA account.
Thx for you help.
Hello,
Let us know how it goes.
Meanwhile, if you have any questions, please feel free to ask.
We are here to assist you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
