Profile Schema problem

Hello,

We apologize for the issue you are facing with the Profile Schema on your site. It seems that there might be a misunderstanding regarding the implementation of the Schema markup.

The ProfilePage Schema should include structured data that helps search engines understand the information about a user or organization. However, changing the "About" property to "mainEntity" is not a standard practice and may not resolve the Rich Results errors you are encountering.

To address the invalid schema error, we recommend verifying that the ProfilePage Schema is correctly implemented according to Google’s structured data requirements. You can use Google’s Rich Results Test tool to check for any errors or warnings in your Schema markup. This tool will help you identify what needs to be corrected.

If your developer needs specific guidance on how to implement or adjust the Schema, they can refer to our detailed guide on how to add Profile Page Schema markup. This guide includes steps on setting up the profile page and verifying the Schema implementation.

If further assistance is needed, please reply to this ticket, and a human agent from our support team will take over and provide more detailed help.

Thank you for raising this concern, and we hope to assist you in resolving it soon!

Sources:
How to Add Profile Page Schema Markup? » Rank Math

Hello,

Thank you for contacting Rank Math support.

Since you have added a custom ProfilePage Schema to the site, please use the following filter to remove our plugin’s ProfilePage Schema from the author profiles:

add_filter( 'rank_math/json_ld', function( $data, $jsonld ) {
    if( is_author() ) {
        unset($data['WebPage']);
    }
    return $data;
}, 99, 2);

Here is how to add a filter to your site: https://rankmath.com/kb/wordpress-hooks-actions-filters/

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.