Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
You mentioned you’re using the Rank Math PRO, but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
About the issue, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Thank you.
Deactivating each plugin didn’t make a difference. Could it be that Yoast SEO didn’t fully get removed?
Hello,
As requested by my colleague, please provide the details of the PRO plugin since the website is using it and we cannot provide support if we cannot verify the purchase.
Looking forward to hearing back from you.
In Rank Math, I have the products set to index, but they are showing on google as no index. Could it be that yoast seo didn’t complete get uninstalled?
Problem solved. The plugin that was causing issues was WooCommerce Show Single Variations by Iconic. I needed to run the indexer to ensure the parent product was showing in search results, while also being hidden from the shop page. Thanks for your help. This is now resolved.
Hello,
Glad that everything has been sorted out. If you have any other questions in the future, know that we are here to help you.
Thank you.
